Jobs

Job Description:

As a Customer Service Representative at Aline Canada, you will be the first point of contact for our customers. You will assist them with inquiries, provide information about our products/services, resolve issues, and ensure their overall satisfaction. This role requires excellent communication skills, empathy, and the ability to work in a fast-paced environment.

Responsibilities:

• Provide Exceptional Service: Deliver top-notch customer service through various communication channels, including phone, email, chat, and in-person interactions.
• Handle Inquiries: Respond to customer inquiries, concerns, and requests promptly and professionally.
• Product Knowledge: Develop a deep understanding of our products/services to effectively address customer questions and concerns. Provide kitchen and bath cabinets design for customers.
• Issue Resolution: Investigate and resolve customer issues, escalating more complex cases to higher-level support when necessary.
• Documentation: Maintain accurate records of customer interactions and transactions.
• Feedback Collection: Gather feedback from customers to improve our products/services and customer experience.
• Team Collaboration: Collaborate with other team members and departments to provide comprehensive solutions to customer issues.

Qualifications:

• High school diploma or equivalent; bachelor's degree preferred.
• Previous 2 years customer service experience is a must.
• Excellent communication skills, both verbal and written. Fluent in English is a must.
• Strong problem-solving abilities and attention to detail.
• Empathy and patience when dealing with customers.
• Proficiency in using Microsoft Office Suite and 2020 Design. Knowledge of Oracle Netsuite is a plus.
• Ability to work in a fast-paced and team-oriented environment.
• Willingness to learn and adapt to changing customer needs.
• Positive attitude and a strong commitment to customer satisfaction.

Job Description:

As a B2B Sales Representative at Aline Canada, you will be responsible for identifying and acquiring new business clients, maintaining and expanding existing client relationships, and achieving sales targets within your designated territory. You will play a crucial role in promoting and selling our products to businesses, building trust, and fostering long-term partnerships.

Responsibilities:

• Prospecting and Lead Generation: Identify and target potential clients through various methods, including cold-calling, networking, and industry research.
• Consultative Selling: Understand clients' unique needs, challenges, and goals, and tailor solutions to meet those needs. Provide expert guidance and advice to clients on our products and services.
• Sales Presentations: Develop and deliver compelling sales presentations and proposals to showcase the value and benefits of our offerings.
• Relationship Management: Build and nurture strong, long-lasting client relationships, providing ongoing support and assistance to ensure customer satisfaction and retention.
• Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets, consistently demonstrating strong performance and results.
• Market Research: Stay informed about industry trends, competitors, and emerging opportunities, and relay this information to the management team.
• Sales Pipeline Management: Maintain an organized sales pipeline, ensuring all leads and opportunities are accurately tracked and managed.
• Collaboration: Collaborate with the marketing and product development teams to provide feedback from clients and contribute to the development of new products or enhancements.
• Reporting: Prepare and submit regular sales reports, including sales forecasts, activity reports, and client feedback.

Qualifications:

• Proven track record in B2B sales, with 2 years of experience (industry experience preferred).
• Proficiency with design software AutoCAD and 2020 Design is a must
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and goal-oriented with a passion for sales.
• Ability to work independently and as part of a team.
• Proficiency with CRM software and MS Office Suite.
• Excellent time management and organizational skills.
• Bachelor's degree in business, marketing, or a related field (preferred but not required).

Job Description:

We are seeking a dedicated and detail-oriented Assembler to join our team. The ideal candidate will play a crucial role in the assembly process, ensuring that products are built accurately and efficiently. This position requires a strong understanding of warehouse operations and the ability to work collaboratively within a team environment.

Responsibilities:

• Assemble kitchen and bath cabinets according to specifications and quality standards.
• Perform order picking and ensure accurate loading and unloading of materials.
• Install components as needed, ensuring all parts meet required standards.
• Operate heavy equipment safely and efficiently when necessary.
• Maintain a clean and organized work area to promote safety and efficiency.
• Collaborate with team members to meet production goals and deadlines.

Qualifications:

• Previous experience in warehouse distribution or assembly is preferred.
• Ability to operate heavy equipment safely; certification may be required.
• Strong attention to detail with the ability to follow instructions accurately.
• Excellent teamwork skills with a positive attitude towards collaboration.
• Physical capability to lift, move, and handle materials as needed for assembly tasks.

Job Description:

We are seeking a dedicated and detail-oriented Order Picker to join our warehouse team. The ideal candidate will play a crucial role in ensuring that products are accurately picked, packed, and prepared for shipment. This position requires a strong understanding of warehouse operations and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Accurately pick orders according to specifications.
• Operate heavy equipment, including forklifts and cranes, to move products safely within the warehouse.
• Perform shipping and receiving tasks, ensuring all incoming and outgoing shipments are processed correctly.
• Conduct regular inventory checks and maintain accurate stock levels.
• Assist in maintaining a clean and organized work environment to promote safety and efficiency.
• Handle heavy lifting as required, ensuring proper techniques are used to prevent injury.
• Collaborate with team members to meet daily production goals and deadlines.

Qualifications:

• Previous experience in order picking or warehouse distribution is preferred.
• Experience operating heavy equipment such as forklifts or cranes is highly desirable.
• Ability to perform heavy lifting and operate effectively in a physically demanding role.
• Strong attention to detail and commitment to accuracy in order fulfillment.
• Excellent communication skills and the ability to work well within a team environment.